FAQ

Can I personalize the photo?

Yes — each piece is completely customized. You can upload your image, include names or quotes, and select layout designs at checkout.
Be sure to upload a high-definition (HD) image for optimal print quality.

What payment options are accepted?

We accept all major payment methods including credit/debit cards (Visa, Mastercard, RuPay), UPI (Google Pay, PhonePe, Paytm), and net banking from all major Indian banks.
All transactions are 100% secure and encrypted through trusted payment gateways.

How many days does it take to deliver?

Production takes 2–4 business days, followed by 4–7 working days for delivery within India.
For international orders, delivery may take 7–12 working days, depending on your location.

Is it possible to cancel the order?

For custom products, cancellations are only accepted within 1 hour of order placement. Once production is initiated, it cannot be changed or cancelled.
For non-custom items, cancellation prior to dispatch can be done. Orders cannot be cancelled once shipped.

Do you provide corporate or bulk orders?

Yes. We cater to corporate gift-giving, branding plaques, and bulk orders for car dealerships, events, or corporations.
Custom branding and special pricing are also available on request.

Is this a metal frame or a photo printed on metal?

This isn't a metal frame — it's an actual photo print on anodised aluminium.
The result is a rich, smooth, and museum-quality finish that's waterproof, resistant to fading, and much more durable than paper or canvas.

What sets Elite Prrintex apart from other photo printing brands?

We don't simply print — we ensure presence. Each work is printed on high-quality aluminum designed for enduring strength, color vibrancy, and emotional resonance.
It's not paper. It's permanence.

What materials do you use?

We utilize top-quality aluminum sheets with a matte anodised surface. The finish is waterproof, fade-resistant, and scratch-resistant, perfect for indoor and semi-outdoor applications.
Our prints are designed to endure time, weather, and handling — without fading brilliance.

Can I reorder the same design later?

Yes. We save all customized orders securely. Simply provide your old order ID or email, and we will guide you to reorder the same design or make changes.

What if I need assistance with placing an order?

You may contact us at any time using WhatsApp or email. Our support team will guide you through image selection, customization, sizing, or payment — step by step.